Return Policy

Return Policy

30-Day Returns

We want you to love your purchase. If you are not completely satisfied, return the item within 30 days in original condition for a full refund.

Return Conditions

  • Items must be unused and in original packaging
  • All accessories, manuals, and documentation must be included
  • Return shipping costs are the responsibility of the buyer
  • Refunds are processed within 5-7 business days after receiving the return

Non-Returnable Items

  • Items that have been used or modified
  • Items returned after 30 days of delivery

How to Initiate a Return

Contact us at xiuyiulin@163.com with your order number and reason for return. We will provide you with return shipping instructions.

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear on your statement.

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately with photos. We will arrange for replacement or repair at no cost to you.