Shipping Policy

Domestic Shipping (China)

Standard Shipping: 7-14 business days
Express Shipping: 3-5 business days

International Shipping

We ship to 100+ countries worldwide, with a focus on Southeast Asia, Middle East, Latin America, and North America. Delivery time varies by destination:

Southeast Asia: 7-14 business days
Middle East: 10-18 business days
Latin America: 14-25 business days
North America: 10-18 business days

Shipping Method

Electric wheelchairs are large and heavy items. We work with trusted international freight forwarders to ensure safe and efficient delivery. Shipping costs are calculated based on weight, dimensions, and destination at checkout.

Tracking

All orders include tracking. You will receive a tracking number and shipping updates via email once your order ships.

Customs & Duties

International orders may be subject to customs duties, import taxes, and related charges. These costs are the responsibility of the buyer. We will provide all necessary export documentation to facilitate customs clearance.